Terms of Service (TOS)

Welcome to Dalcom Telecom ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our SMS marketing platform, products, and services ("Services"). By using our Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and operate a lawful business in the United States.

2. Use of Services

You agree to:
  • Use our platform only for lawful, opt-in SMS communications
  • Register your brand and campaign per 10DLC requirements
  • Maintain accurate business and contact information
  • Comply with the TCPA, CTIA Guidelines, and carrier rules

3. Prohibited Activities

You may not:
  • Send unsolicited, fraudulent, or abusive messages
  • Send content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), controlled substances, or illegal activity
  • Misrepresent sender identity
  • Use our platform to send phishing, malware, or other malicious content

4. Consent & Opt-Out

You must obtain documented, prior express written consent before sending SMS. Opt-out commands (e.g., “STOP�) must be honored immediately.

5. Termination

We may suspend or terminate your account at any time for noncompliance or abuse of our Services.

6. Disclaimers

We do not guarantee message delivery. Carriers, third parties, and end-user behavior may impact performance. Our platform is provided “as-is�.

7. Limitation of Liability

We are not liable for lost profits, data loss, or indirect damages exceeding the total fees paid to us in the last 30 days.

8. Governing Law

These Terms are governed by the laws of New York , without regard to conflict of law principles.

9. Contact

Questions? Email us at [email protected]