Welcome to Dalcom Telecom ("we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our SMS marketing platform, products, and services ("Services"). By using our Services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and operate a lawful business in the United States.
2. Use of Services
You agree to:
Use our platform only for lawful, opt-in SMS communications
Register your brand and campaign per 10DLC requirements
Maintain accurate business and contact information
Comply with the TCPA, CTIA Guidelines, and carrier rules
3. Prohibited Activities
You may not:
Send unsolicited, fraudulent, or abusive messages
Send content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), controlled substances, or illegal activity
Misrepresent sender identity
Use our platform to send phishing, malware, or other malicious content
4. Consent & Opt-Out
You must obtain documented, prior express written consent before sending SMS. Opt-out commands (e.g., “STOP�) must be honored immediately.
5. Termination
We may suspend or terminate your account at any time for noncompliance or abuse of our Services.
6. Disclaimers
We do not guarantee message delivery. Carriers, third parties, and end-user behavior may impact performance. Our platform is provided “as-is�.
7. Limitation of Liability
We are not liable for lost profits, data loss, or indirect damages exceeding the total fees paid to us in the last 30 days.
8. Governing Law
These Terms are governed by the laws of New York , without regard to conflict of law principles.
